What Are LED Facial Devices Used For?
LED facial devices use clinically validated wavelengths of light to treat a wide range of skin concerns from the comfort of home. They are commonly used for skin rejuvenation and anti-aging, reducing the appearance of fine lines and wrinkles, stimulating collagen and elastin production, treating acne and breakouts, reducing redness and inflammation associated with conditions like rosacea, fading pigmentation and dark spots, and improving overall skin tone and texture. Because they are non-invasive and require no downtime, LED facial devices are one of the most accessible and convenient tools for achieving and maintaining healthy, glowing skin at home.
What Do the Different Light Colours Do?
Different wavelengths of light target different skin concerns, which is why many of our LED facial devices offer multiple colour modes. Red light (630-660nm) is the most widely researched wavelength for skin health, stimulating collagen production, reducing fine lines, and improving overall skin firmness and tone. Near-infrared light (810-850nm) penetrates deeper than visible red light, supporting skin repair and reducing inflammation at a deeper tissue level. Blue light (415-445nm) targets acne-causing bacteria on the skin's surface, making it highly effective for breakout-prone skin. Green light helps to reduce pigmentation and even out skin tone. Yellow light supports skin rejuvenation and can help reduce redness. Cyan light combines the benefits of blue and green to calm irritated or sensitive skin.
How Are LED Facial Devices Different From Professional Clinic Treatments?
Professional clinic LED treatments typically use higher powered devices in a controlled environment administered by a trained therapist. Our professional-grade and Class IIa medical grade LED facial devices are designed to bridge the gap between clinic and home, delivering therapeutic wavelengths at clinically relevant power levels that are both safe and effective for regular at-home use. While a single clinic session may deliver a higher dose of light in one sitting, the advantage of an at-home device is consistency. Regular sessions several times per week over an extended period deliver cumulative results that are difficult to achieve through infrequent clinic visits alone, and at a fraction of the ongoing cost.
How Often Should I Use an LED Facial Device?
For best results, we recommend using your LED facial device 3 to 5 times per week consistently over a minimum of 6 to 8 weeks. Most sessions range from 10 to 20 minutes depending on the device and the concern being treated. Consistency is the most important factor in achieving visible results with LED therapy. Many customers build their sessions into an existing skincare routine, using the device after cleansing and before applying serums or moisturisers to maximise absorption and effectiveness. Once your desired results are achieved, a maintenance schedule of 2 to 3 sessions per week is typically sufficient to sustain them.
Are LED Facial Devices Safe for All Skin Types?
Yes, LED light therapy is generally safe for all skin types including sensitive skin. It is non-invasive, produces no UV radiation, and does not cause thermal damage to the skin. Unlike treatments such as chemical peels or laser resurfacing, LED therapy requires no downtime and carries no risk of post-inflammatory hyperpigmentation across skin tones. We do recommend keeping eyes closed or protected during treatment and avoiding use if you have a photosensitive condition or are taking medications that increase light sensitivity. If you have any concerns about suitability for your specific skin type or condition, we recommend consulting a qualified healthcare or skincare professional before use.
Which LED Facial Device Is Right for Me?
The right device depends on your primary skin concern and how you prefer to use it. If you want a completely hands-free experience that covers the entire face in one session, our LED masks are the most convenient option and are available in standard and near-infrared versions for deeper therapeutic benefit. If you are looking for a more powerful, professional-grade treatment with broader coverage including the neck and decolletage, our LED domes and light therapy machines deliver a higher output across a larger area. For those targeting the delicate eye area specifically, our LED eye masks provide focused treatment for fine lines, puffiness, and dark circles. Still unsure?
Take our free product quiz or reach out to our team at hello@streamshopau.com and we will help you find the right fit.
What is Your Returns Policy?
We offer a 60-day money-back guarantee on all Streamshop devices. If you are not completely satisfied, contact our team within 60 days of receiving your order and we will take care of it. Please read our full returns policy for more details.
Who Covers Return Shipping Costs?
If the item is faulty or damaged we cover the return shipping cost. If you are returning for change of mind, return shipping is at your expense.
How Long Does a Refund Take to Process?
Once your return is received and inspected, refunds are typically processed within 3 to 5 business days back to your original payment method.
What if my Device Arrives Damaged?
Start by identifying your primary goal and how you'll realistically use it. Facial masks are designed specifically for skin rejuvenation, anti-aging, and complexion improvements. Handheld devices work well for targeting localized pain points like shoulders, knees, or specific muscle groups. Wearable wraps treat joints and problem areas hands-free, so you can continue working or relaxing during treatment. Panels offer the most flexibility since you can treat multiple body areas in one session, face one day, back the next. For comprehensive wellness, athletic recovery, or treating large areas efficiently, full-body mats and beds provide complete coverage in shorter timeframes. Device power also matters: higher irradiance (>100mW/cm²) delivers therapeutic doses faster but typically costs more, while lower-powered devices work well if you have time for longer sessions. Think about your budget, available space, and whether convenience or maximum power is your priority.
What Warranty do Streamshop devices Come With?
All Streamshop devices come with a minimum 2-year warranty. Our SS-series red light therapy panels come with a 3-year warranty, reflecting the premium build quality and longevity of the product.
What Does the Warranty Cover?
The warranty covers manufacturing defects and faults that occur under normal use conditions. It does not cover physical damage, misuse, unauthorised modifications, or general wear from normal use.
How do I Make a Warranty Claim?
Contact our customer service team with your order details and a description of the fault. We will assess the claim and arrange a repair or replacement as quickly as possible.
What Happens After the Warranty Period?
We still want to help. Contact our team after the warranty period and we will do our best to support you with repairs or replacement parts where possible.
Are There any Contraindications that I Should be Aware of?
Red light therapy is not recommended for pregnant or breastfeeding women, people with active or suspected cancer, those with photosensitive conditions, anyone taking medication that causes light sensitivity, and those with epilepsy or seizure history. This is a general guideline only and if you are unsure please consult your healthcare provider before use.
Is Red Light Therapy Safe?
Yes, red light therapy is non-invasive, painless, and considered safe for most people when used as directed. Our devices emit no EMF radiation, and red light therapy itself has been extensively studied and used in both clinical and home settings worldwide.
Do I Need to Wear Eye Protection?
We recommend avoiding direct eye exposure during use. Protective eyewear is included with devices that emit higher intensity light. Always follow the safety guidelines provided with your specific device.
Can I Use Red Light Therapy Every day?
Daily use is safe for most people and many of our customers use their devices daily as part of their wellness routine. Always follow the session length and frequency guidelines included with your device.
What Are LED Facial Devices Used For?
LED facial devices use clinically validated wavelengths of light to treat a wide range of skin concerns from the comfort of home. They are commonly used for skin rejuvenation and anti-aging, reducing the appearance of fine lines and wrinkles, stimulating collagen and elastin production, treating acne and breakouts, reducing redness and inflammation associated with conditions like rosacea, fading pigmentation and dark spots, and improving overall skin tone and texture. Because they are non-invasive and require no downtime, LED facial devices are one of the most accessible and convenient tools for achieving and maintaining healthy, glowing skin at home.
What Do the Different Light Colours Do?
Different wavelengths of light target different skin concerns, which is why many of our LED facial devices offer multiple colour modes. Red light (630-660nm) is the most widely researched wavelength for skin health, stimulating collagen production, reducing fine lines, and improving overall skin firmness and tone. Near-infrared light (810-850nm) penetrates deeper than visible red light, supporting skin repair and reducing inflammation at a deeper tissue level. Blue light (415-445nm) targets acne-causing bacteria on the skin's surface, making it highly effective for breakout-prone skin. Green light helps to reduce pigmentation and even out skin tone. Yellow light supports skin rejuvenation and can help reduce redness. Cyan light combines the benefits of blue and green to calm irritated or sensitive skin.
How Are LED Facial Devices Different From Professional Clinic Treatments?
Professional clinic LED treatments typically use higher powered devices in a controlled environment administered by a trained therapist. Our professional-grade and Class IIa medical grade LED facial devices are designed to bridge the gap between clinic and home, delivering therapeutic wavelengths at clinically relevant power levels that are both safe and effective for regular at-home use. While a single clinic session may deliver a higher dose of light in one sitting, the advantage of an at-home device is consistency. Regular sessions several times per week over an extended period deliver cumulative results that are difficult to achieve through infrequent clinic visits alone, and at a fraction of the ongoing cost.
How Often Should I Use an LED Facial Device?
For best results, we recommend using your LED facial device 3 to 5 times per week consistently over a minimum of 6 to 8 weeks. Most sessions range from 10 to 20 minutes depending on the device and the concern being treated. Consistency is the most important factor in achieving visible results with LED therapy. Many customers build their sessions into an existing skincare routine, using the device after cleansing and before applying serums or moisturisers to maximise absorption and effectiveness. Once your desired results are achieved, a maintenance schedule of 2 to 3 sessions per week is typically sufficient to sustain them.
Are LED Facial Devices Safe for All Skin Types?
Yes, LED light therapy is generally safe for all skin types including sensitive skin. It is non-invasive, produces no UV radiation, and does not cause thermal damage to the skin. Unlike treatments such as chemical peels or laser resurfacing, LED therapy requires no downtime and carries no risk of post-inflammatory hyperpigmentation across skin tones. We do recommend keeping eyes closed or protected during treatment and avoiding use if you have a photosensitive condition or are taking medications that increase light sensitivity. If you have any concerns about suitability for your specific skin type or condition, we recommend consulting a qualified healthcare or skincare professional before use.
Which LED Facial Device Is Right for Me?
The right device depends on your primary skin concern and how you prefer to use it. If you want a completely hands-free experience that covers the entire face in one session, our LED masks are the most convenient option and are available in standard and near-infrared versions for deeper therapeutic benefit. If you are looking for a more powerful, professional-grade treatment with broader coverage including the neck and decolletage, our LED domes and light therapy machines deliver a higher output across a larger area. For those targeting the delicate eye area specifically, our LED eye masks provide focused treatment for fine lines, puffiness, and dark circles. Still unsure?
Take our free product quiz or reach out to our team at hello@streamshopau.com and we will help you find the right fit.
What is Your Returns Policy?
We offer a 60-day money-back guarantee on all Streamshop devices. If you are not completely satisfied, contact our team within 60 days of receiving your order and we will take care of it. Please read our full returns policy for more details.
Who Covers Return Shipping Costs?
If the item is faulty or damaged we cover the return shipping cost. If you are returning for change of mind, return shipping is at your expense.
How Long Does a Refund Take to Process?
Once your return is received and inspected, refunds are typically processed within 3 to 5 business days back to your original payment method.
What if my Device Arrives Damaged?
Start by identifying your primary goal and how you'll realistically use it. Facial masks are designed specifically for skin rejuvenation, anti-aging, and complexion improvements. Handheld devices work well for targeting localized pain points like shoulders, knees, or specific muscle groups. Wearable wraps treat joints and problem areas hands-free, so you can continue working or relaxing during treatment. Panels offer the most flexibility since you can treat multiple body areas in one session, face one day, back the next. For comprehensive wellness, athletic recovery, or treating large areas efficiently, full-body mats and beds provide complete coverage in shorter timeframes. Device power also matters: higher irradiance (>100mW/cm²) delivers therapeutic doses faster but typically costs more, while lower-powered devices work well if you have time for longer sessions. Think about your budget, available space, and whether convenience or maximum power is your priority.
What Warranty do Streamshop devices Come With?
All Streamshop devices come with a minimum 2-year warranty. Our SS-series red light therapy panels come with a 3-year warranty, reflecting the premium build quality and longevity of the product.
What Does the Warranty Cover?
The warranty covers manufacturing defects and faults that occur under normal use conditions. It does not cover physical damage, misuse, unauthorised modifications, or general wear from normal use.
How do I Make a Warranty Claim?
Contact our customer service team with your order details and a description of the fault. We will assess the claim and arrange a repair or replacement as quickly as possible.
What Happens After the Warranty Period?
We still want to help. Contact our team after the warranty period and we will do our best to support you with repairs or replacement parts where possible.
Are There any Contraindications that I Should be Aware of?
Red light therapy is not recommended for pregnant or breastfeeding women, people with active or suspected cancer, those with photosensitive conditions, anyone taking medication that causes light sensitivity, and those with epilepsy or seizure history. This is a general guideline only and if you are unsure please consult your healthcare provider before use.
Is Red Light Therapy Safe?
Yes, red light therapy is non-invasive, painless, and considered safe for most people when used as directed. Our devices emit no EMF radiation, and red light therapy itself has been extensively studied and used in both clinical and home settings worldwide.
Do I Need to Wear Eye Protection?
We recommend avoiding direct eye exposure during use. Protective eyewear is included with devices that emit higher intensity light. Always follow the safety guidelines provided with your specific device.
Can I Use Red Light Therapy Every day?
Daily use is safe for most people and many of our customers use their devices daily as part of their wellness routine. Always follow the session length and frequency guidelines included with your device.
